Answers
What are your business hours?
Monday – Friday 7am - 6pm Eastern Time and Saturday 7am – 3pm Eastern Time.
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How do you handle online and E-mail orders?
All online and e-mail orders will be verified. They are not considered received until verified. Delivery or shipping charges are based on location.
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How much notice do you need for a cake order?
We ask that you place your Sweet Cheeks Bakery orders at least three to five days in advance of your event to assure availability. Since all our “Heavenly Baked Goods™” are custom baked and decorated, we cannot always guarantee a short time turnaround.
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Are all your cakes baked from scratch?
Yes! Our heavenly baked goods are made the old fashioned way, baked from scratch in small batches to ensure a tender crumb. Only quality ingredients are used, such as pure butter, real vanilla, fresh grated spices, grated carrots and fresh nuts.
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Do you make sheet cakes?
Yes. We make ¼ sheet, ½ sheet, and full sheet cakes. Sheet cakes are one-layer.
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How many servings do you get from your cakes?
A ¼ sheet cake serves up to 24; ½ sheet serves up to 60; a full sheet serves up to 108.
Pound cakes can serve approximately 20 people. Layer cakes will serve 16 to 20 people
Of course, serving sizes depends on how large or small you cut the slices!
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Do your cakes freeze well?
Our cakes freeze beautifully for up to three months.
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How long does a cake stay fresh?
As a general rule, our cakes stay fresh at room temperature up to one week. Always keep cake covered so it will stay as moist and deilicious as possible.
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Should I refrigerate my cake?
Refrigeration tends to dry cakes out. Cakes with perishable items and fruit should be stored in the refrigerator. However, do not store cakes in the refrigerator for too long. Always bring cakes to room temperature after refrigeration or freezing to enjoy optimum flavor and texture.
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Do you deliver?
Yes. We offer local delivery within 30 miles of our kitchens in Holly Springs. Deliveries take place Monday - Friday, 10 a.m. - 3 p.m. and Saturday, 8 a.m. – 12noon.
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Do you ship cakes?
Yes, to confirmed street addresses only. We do not ship to PO Boxes.
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What is your shipping policy?
Our goal is provide our customers with the freshest, most delicious heavenly baked goods possible. Accordingly, overnight shipping must be chosen for layer cakes. We ship on Monday – Thursday with an expected next day arrival. We do not ship on Mondays of holiday weekends. Those shipments go on Tuesdays instead. We do not ship on Friday, Saturday, or Sunday. We cannot send a Federal Express shipment on Friday to arrive Monday, as weekends don't count as transit days.
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